SeanMiller

About Me

Technical Program Manager with a decade of experience operationalizing AI systems and data platforms at enterprise scale.

Strategic Technical Leadership

Core Strengths:
- AI & Governance: Multi-Agent Orchestration, LLM Evaluation, Prompt Engineering, Prompt-as-Code, Data Privacy, MLOps, Risk Assessment.
- Product & Delivery: Building production LLM-backed platforms that drive executive decision-making
Technical Tools:
- SQL (Advanced), TypeScript (Angular, React, Node, Express, Next.js), Dart (Flutter), Python (FastAPI), GCP, BigQuery, Vertex AI / Gemini / ADK, Docker, Tableau, Supabase, Firebase.

Education

Colorado State University

Colorado State University

Doctor of Philosophy (Ph.D.) in Systems Engineering

Ph.D., Systems Engineering | Fort Collins, CO | Expected Graduation: Dec 2030


Planned Research: Governed AI systems, LLM-backed decision-making, and risk analysis.

University of Oklahoma

University of Oklahoma

Master of Science (M.S.) in Applied Computing

M.S., Applied Computing (Computer Science) | Norman, OK | GPA: 4.0


Coursework: Machine Learning Practice, Data Security & Networks, Cloud Computing, Data Structures, Software Engineering, Software Development for the Web, Mobile Application Development, Database Systems, Java Programming, Mathematics for Computer Science.

University of Arkansas

University of Arkansas

Bachelor of Science (B.S.) in Industrial Engineering

2011 - 2015 | Fayetteville, AR


Activities: Economics Supplemental Instructor, Engineering Recruiting Assistant, Engineering Summer Academy Mentor, Project Management Club Co-Founder, Orientation Leader, Sigma Phi Epsilon Fraternity (VP Recruitment).

Aledo High School

Aledo High School

High School Diploma

2007 - 2011 | Aledo, TX


Activities: Band - Played Trumpet, Marching (Brass Tech, Section Leader), Jazz Band. Thought I was going to be a band director.

Professional Experience

Google

Technical Program Manager, Global Infrastructure Delivery

February 2024 - Present | Dallas, TX

  • Selected as a Google internal AI Champion to drive generative-AI change management across the AI and Infrastructure (AI2) org.
  • Architected and deployed production multi-agent systems on Google's Agent Development Kit (ADK) and Vertex AI (Gemini Enterprise), including orchestrators that decompose requests and delegate to specialized subagents over purpose-built tooling infrastructure.
  • Built a production organizational risk and staffing platform as sole architect and developer across a 4,000-FTE Global Infrastructure org.
  • Architected and scaled a Prompt-as-Code framework with version-controlled prompts, automated hallucination regression testing, and deterministic retrieval.
  • Designed and deployed production AI insight and classification pipelines running schema-defined LLM inference over global networking data with 85% parity to human evaluation.

Citi

Senior Vice President, Technology Planning & Analysis

January 2023 - February 2024 | Irving, TX

  • Built and shipped a production labor-forecasting platform to ~5% Mean Absolute Error, used by workforce management, TPM, and labor finance teams to drive dynamic resource reallocation decisions.
  • Productized reporting and analytics by establishing an intake, SLA, and support service model, turning ad-hoc requests into a repeatable process.
  • Stood up SDLC governance (Confluence, Jira) for cross-functional BI teams.
  • Designed and delivered a 9-session Tableau training program for dozens of VPs and SVPs across workforce planning.

Google

Technical Program Manager, Google Nest/Cloud/Ads

February 2019 - January 2023 | Mountain View, CA

  • Directed Nest Data Operations for computer vision, managing project managers and QA specialists (contractors) responsible for ground-truth data pipelines powering Nest Camera ML models.
  • Led the relaunch of home automation for Google Home, migrating Nest's Home/Away into Google Home automation.
  • Chaired the Privacy and Safety review board for Google Home Presence Sensing with Legal and Security, implementing consent logging, geofence obfuscation, and Wi-Fi/BLE spoofing detection.
  • Directed a portfolio of 70+ tools and platforms used by thousands of cloud support specialists and sales staff.
  • Served as downstream Technical Program Manager for the core Ads platform, enabling Google's response to Privacy Sandbox, third-party cookie deprecation, Android AdID removal, and iOS/Safari privacy constraints.
  • Partnered with engineering leads to make privacy-preserving signals consumable by AdTech partners and Ads systems — integrating ingestion pipelines, ML-based transformations, and infra upgrades into a coherent external-facing signal ecosystem.

Kraft Heinz

Planner, S&OP

October 2017 - January 2019 | Chicago, IL

  • Reporting and analytics lead for materials planning; served as Tableau functional admin and built 25+ dashboards used in monthly C-suite S&OP reviews.
  • Managed ~$300MM in annual spend across 1,000 SKUs and 40 global vendors for 25 brands, including Kool-Aid, Capri Sun, and Mio.
  • Identified $55MM in excess inventory, $15MM in dead stock, and $8MM in safety-stock optimizations, directly informing procurement and finished-goods production decisions.
  • Led materials for New Product Development across supply chain, R&D, procurement, and marketing, owning raw and packaging readiness for new launches.

Phillips 66

Strategic Sourcing Analyst

January 2016 - September 2017 | Houston, TX

  • Developed cost models, should-cost analyses, commodity forecasts, and sourcing strategies across multi-hundred-million-dollar procurement categories.
  • Led 8 sourcing initiatives (RFPs, bids, negotiations) generating ~$40MM in savings on ~$150MM projected spend.

Internships

Phillips 66

Intern, Strategic Sourcing

May 2015 - August 2015 | Houston, TX

  • Analyzed 30+ vendor proposals for $50MM procurement initiative, delivering commercial recommendations that informed strategic sourcing decisions.
  • Automated proposal data aggregation using VBA and SAP Scripting, achieving 99% efficiency gain and enabling team to focus on strategic analysis.

Delta Group Electronics

Intern, Engineering (Part-Time)

January 2014 - May 2015 (Spring and Fall Semesters) | Fayetteville, AR

  • Led 3-person engineering team driving process improvements: digitized contract workflows, built custom BOM tooling, and established quality protocols.
  • Optimized production efficiency using Arena simulation modeling, identifying and eliminating bottlenecks that improved throughput.
  • Redesigned warehouse layout through process mapping and analysis, increasing storage capacity by 30% while reducing material handling time.

Walmart

Intern, Continuous Improvement (Finance)

May 2014 - August 2014 | Bentonville, AR

  • Pioneered Tableau adoption in Global Shared Services, establishing analytics foundation and demonstrating ROI through process improvement initiatives.
  • Gathered stakeholder requirements and built interactive dashboards with supporting data warehouse infrastructure, enabling self-service analytics.

BNSF Logistics

Intern, Procurement (Part-Time)

Jan 2014 - May 2014 | Springdale, AR

  • Modernized carrier data infrastructure by migrating from Excel to MS Access database, improving data integrity and query performance.
  • Conducted outreach to hundreds of carriers to build comprehensive data repository, enabling better procurement decisions and vendor management.

Certifications

Project Management Professional (PMP)

Certified April 2021

CompTIA Security+

Certified January 2026

Beyond the 9-to-5

Miller Family

Family First, Always

Son, Husband and Dad of three kids (8 and under).

Half Marathon

Half-Marathoner*

*The "no training" kind. Ran in Maine Marathon. Probably won't do it again.

Metal Band

Music

Big music fan. Was in rock/metal bands in middle school and high school.

Applied Computing

Lifelong Learner

Just finished my M.S. in Applied Computing while working full-time.

MacBook Pro Server

Home Lab Enthusiast

Running a self-hosted stack on a 2014 MacBook Pro with Ubuntu + Coolify.

Dallas Bridge

Texas Native

Arkansas → California → Texas. Each move shaped my perspective on tech, leadership, and life.